Tel: +254 723 334 408 | +254 20 6530298
Email: info@iiea.co.ke

Welcome to our 2024 Workshops

For organisations to grow so must their people. Commitment to continuing professional  development and 21st century skills is the mark of those looking to the future realities of the local and globalised economy. We understand this.

The Insurance Institute of East Africa has a rich experience in training. We develop cutting-edge content to meet clients’ aspirations and training needs.Our unique training methodology puts learning and learners at the centre of everything we do. The approach is practical, experiential and highly enjoyable ensuring maximum benefit in the workplace.

Our personalised approach to partnership includes updating, refining and adapting our training programmes to ensure they are cutting edge and practical and above all meet the customer’s expectations. Our interactive approach is highly regarded and feedback from participants is extremely positive. We are also very keen to listen to all suggestions that ensure we remain relevant and the partner of choice.

Our team is highly experienced. We look for, recruit and develop only the best practitioners available. As well as qualifications and accreditation they have expertise garnered from a rich variety of organisational backgrounds and roles.

We use a training methodology where learning and the learner, are at the centre of everything we do. Our experiential methods are informed by up to the minute research into learner-centred and interactive approaches. This means we take on-board differing learning styles, learners’ expectations and the effectiveness of training room techniques on each.

Our overarching approach is based on a cycle of acknowledgment of current practice – reflection and critique – lessons learned – action. Participants are guided towards their own learning outcomes which fosters sustained behavioural impact and transferability of skills absorbed. The pre-course assignments orientate the learners towards meaningful engagement and our post-course follow through cements learning.

Join our public workshops, all listed online, and benefit from valuable opportunities to share your training and network with learners from a wide range of insurance companies and sectors. Alternatively, have a workshop customised to your company’s needs by our team of well-qualified and experienced trainers and then delivered in-house. This approach works well for organisations that want to train their people together with content tailored to meet their workplace or industry’s specific needs.

We are a National Industrial Training Authority (NITA) Approved Training Provider Ref No. NITA/TRN/1365.

Check out our courses this year and if you would like to talk to us about your training and development needs, please feel free to contact us.

 

Upcoming Workshops

Manage Non-Routine and Complex Liability Claims

This course describes the skills and knowledge required to manage non-routine and complex insurance claims, including identifying non-standard issues,determining the business impact and managing all aspects of the claims resolution process.

Event Date 20-06-2024
Event End Date 21-06-2024
Capacity Unlimited
Registered 0
Individual Price 52,500
Attachment Manage Non-Routine and Complex Liability Claims.pdf
Settle Life Insurance Claims

This course describes the skills and knowledge required to calculate benefits and settle claims made under risk-based life insurance policies.

Event Date 11-07-2024
Event End Date 12-07-2024
Capacity Unlimited
Registered 0
Individual Price 48,500
Attachment Settle Life Insurance Claims.pdf
Motor Insurance Underwriting and Claims Management

Motor Insurance Claims and Underwriting Management training provides an essential introduction to motor insurance. It provides knowledge and understanding of the fundamental principles and practices relating to motor insurance claims and underwriting.

Event Date 11-07-2024
Event End Date 12-07-2024
Capacity Unlimited
Registered 0
Individual Price 48,500
Attachment Motor Insurance Underwriting and Claims Management.pdf
Insurance Broking Fundamentals

Insurance Broking Fundamentals training aims to provide knowledge and understanding of the roles and responsibilities of insurance broking organisations, their interaction with insurers and clients, the regulatory environment in which they operate as well as both financial and conduct issues.

 

Event Date 01-08-2024
Event End Date 02-08-2024
Capacity Unlimited
Registered 0
Individual Price 52,500
Attachment Insurance Broking Fundamentals.pdf
Healthcare Insurance Fraud Management

Health insurance providers, managed care organizations, and other healthcare stakeholders are increasingly tasked with achieving more on shrinking budgets. This places premium on strategies that combat and deter financial effects of healthcare fraud. With Health Insurance Fraud Management training you will gain valuable expertise in detecting, deterring, and reducing healthcare fraud and to help you do your job even better.

Event Date 29-08-2024
Event End Date 30-08-2024
Capacity Unlimited
Registered 0
Individual Price Ksh. 48,500.00
Attachment Healthcare Insurance Fraud Management Brochure.pdf
Loss Adjusting Fundamentals

This course describes the skills and knowledge required to establish a customer’s requirements and expectations after a loss and report on the findings. It applies to individuals who may provide this service to organisations of various sizes and across a range of customer bases.

Event Date 24-09-2024
Event End Date 25-09-2024
Capacity Unlimited
Registered 0
Individual Price 52,500