Tel: +254 723 334 408 | +254 20 6530298
Email: info@iiea.co.ke

Stay competitive on your own schedule. Created by industry experts, the several online courses, designations and other training resources are available 24/7, so you can learn at your own pace, any time, any place. Take a single course or build on what you learn to earn a professional designation.

Medical Management

Over the last several years, landmark reports have brought attention to the gaps between evidence-based best practices and the care some patients actually receive. However, when health care organizations adopt medical management tools, the gap closes. As care improves, costs go down. The Medical Management online course provides the information tools you need to ensure that more consumers and patients receive safe, effective, affordable care.

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Health Insurance 101-An Orientation

This cornerstone course is more than an introduction to our fast-changing industry. It’s a jumping off point that helps you get up-to-speed or up-to-date, to help you do your job even better. Created by AHIP insurance experts, the Health Insurance 101: An Orientation online course provides a comprehensive overview of how health insurance works while preparing you for opportunities to come.

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Healthcare Management-An Introduction

As health care professionals work to make health care better, more efficient, and more affordable, health care management has emerged as one of our industry’s most valuable tools. AHIP’s Healthcare Management: An Introduction online course will help you better-serve your members and clients by strengthening your understanding of the management principles transforming health care.

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Network Management

Organizations that make network management a priority are better positioned to provide high quality, value-focused care, while maintaining financial sustainability. The Network Management) online course is a deep dive into how health insurance providers leverage the network management function to seamlessly integrate health care providers, clinics, hospitals, pharmacies, and other essential stakeholders.

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Customer Service Strategies for the Health Care Environment

To stay truly competitive in today’s health care environment, customer-facing organizations understand the value of making service a priority. To help you better serve your members, clients, and customers, the Customer Service Strategies for the Health Care Environment online course provides you with the tools to turn your team into customer service stars, so your entire organization benefits.

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Fundamentals of Health Insurance, Part A (Basics of Health Insurance)

Health care spending represents about 18% of our nation’s economy …and growing. With so much at stake, it’s essential to understand the role health insurance providers play in making health care better and more affordable. Fundamentals of Health Insurance, Part A (Basics of Health Insurance) takes a comprehensive look at our industry’s business environment. Whether you’re new to health care or want to widen your scope, this online course can help you do your job even better.

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Fundamentals of Health Insurance, Part B (Basics of Company Operations)

Go from theory to real life. After you master the basics covered in Fundamentals of Health Insurance, Part A (Basics of Health Insurance), build from there by focusing on the operational side. The Fundamentals of Health Insurance, Part B (Company Operations) online self-study course provides a thorough introduction to the business principals, processes, and procedures that make health insurance work. You’ll come away with practical knowledge that helps you do your job even better.

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Fraud, Part I (Introduction)

Health insurance providers, managed care organizations, and other health care stakeholders are increasingly tasked with achieving more on shrinking budgets. This places a premium on strategies that combat and deter the financial effects of health care fraud. With Fraud, Part I (Introduction), you’ll gain valuable expertise in detecting, deterring, and reducing health care fraud, to help you do your job even better.

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Fraud, Part II (Key Products)

Take an even deeper dive into the fraud’s impact on our health care system and how it occurs. AHIP’s Fraud, Part II (Key Products) online course builds on the information covered in Fraud Part I (Introduction) by focusing on specific private and government insurance products. To help you do your job even better, you’ll learn how the federal government combats fraud, what’s happening at the state level, and your organization’s role.

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Supplimental Health Insurance

Studies show that most Americans would be ill-prepared if an illness or serious accident put them out of work for a sustained period. But among the 25 million who have invested in supplemental health insurance, they’re glad they did. 96% are satisfied and 92% like their plans’ affordability. AHIP’s Supplemental Health Insurance course provides the information you need to introduce more families to the protection and peace of mind this coverage offers.

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Health Plan Finance and Risk Management (AHM520)

As the nationwide conversation about health care affordability continues to grow, it’s more essential than ever to have a solid understanding of our industry’s financial structure and how to sustainably manage risk. The newly updated Health Plan Finance and Risk Management online course includes more of what you need to know right now to do your job even better.

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Accountable Care Organizations (ACOs)

As our value-focused industry evolves, the need for innovative ways to deliver and pay for health care continues to grow. Alternative payment models, such as accountable care organizations (ACOs), are leading the way in delivering better value. AHIP’s Accountable Care Organizations online course provides a comprehensive overview of how providers collaborate within ACOs, to help you do your job even better.

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An Introduction to Wellness Programs

Is your organization considering launching a worksite wellness program, or revamping an existing program? AHIP’s An Introduction to Wellness Programs online course can help make your program more outcome-focused, with data-driven evidence that demonstrates the return on your investment. One of the lasting benefits of workplace wellness initiatives is how they create a culture of wellness, helping employees of all ages avoid or lessen the effects of chronic disease, so this course explores the correlation between workplace wellness and health care costs.

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Dental Benefits, Part A: An Overview of Dental Benefits and Dental Plans

When more consumers have access to dental coverage, our entire health care system does better. Recent data shows a compelling link between preventive oral health care and improvements in consumers’ overall health and well-being. the Dental Benefits, Part A: An Overview of Dental Benefits and Dental Plans course provides the information you need to navigate and maximize this essential coverage.

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Dental Benefits, Part B: A Closer Look at Plan Types and Management

Build on what you learned in Dental Benefits, Part A. The Dental Benefits, Part B: A Closer Look at Plan Types and Management course goes deeper into the insurance products that provide approximately 170 million Americans with access to dental care. To help you do your job even better, this online course also focuses on management tactics to maximize high value care.

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